Help Center

Use OrbitOverflow with less guesswork.

This help center turns the full user guide into a browsable in-app reference. Start with the quick-start topics below, open the printable manual for a complete walkthrough, or jump to the feature you need right now.

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Updated
2026-05-06

The content below matches the feature guides stored with the project documentation.

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Personal user

A single-user workspace with personal tasks, reminders, notes, reporting, and collaboration tools.

Organisation member

A user working inside an organisation with access controlled by role and feature permissions.

Organisation admin

An organisation owner or admin who can manage members, permissions, invitations, and teams.

System administrator

The highest-level administrator with access to system-wide user, license, and broadcast controls.

Getting Started

Create an account, sign in, understand license access, and open the workspace for the first time.

Read This Guide
My Work Dashboard

Use the dashboard as the main working screen for focused work, overdue items, saved views, and daily planning.

Read This Guide
Personal Task Management

Create, organize, update, complete, and share personal tasks with clear priorities and checklist support.

Read This Guide
Visual Walkthroughs

Quick visual guide to major areas

Illustrated reference panels for faster onboarding
Dashboard Overview
Dashboard Overview

Shows the My Work layout with headline stats, quick filters, and task lists.

Task Workflow
Task Workflow

Highlights task creation fields, checklist planning, priority, and attachments.

Reports Overview
Reports Overview

Previews the chart, breakdown table, and email reporting actions.

Messages Overview
Messages Overview

Shows conversation lists, unread markers, and the chat composer.

Reminders Overview
Reminders Overview

Explains due-today counts, repeat settings, and reminder list behavior.

Organisation Overview
Organisation Overview

Summarizes invites, permissions, member controls, and organisation settings.

FAQ

Search common questions

Open Printable Manual
Showing 12 questions

OrbitOverflow hides some features based on role, organisation membership, and feature permissions. For example, Notes, Messages, Reports, Reminders, and Friends only appear when your account is allowed to use them.

permissions menu navigation roles missing feature

This normally means the account exists but is waiting for payment, license activation, or administrator approval before workspace access can continue.

pricing login license payment approval

Completed tasks are locked. Once a task is marked completed, OrbitOverflow blocks edits, deletion, image removal, and some sharing actions to preserve the work record.

task edit delete locked completed

Only personal tasks can be shared through the friend-sharing workflow, and the receiving user must already be on your friends list. Completed tasks also cannot be shared.

share task friend personal completed

Team members can usually post updates, but the task owner controls the main task record, checklist editing, and completion.

team task owner edit permission

Check whether the user is still in the organisation, still active, and currently assigned to the relevant team. Team-task access follows actual team membership.

team organisation member missing access

Open Reports, set the date range or task filter you need, enter a valid email address, and use the Send Report action. Single-task and team-task report options are also available when relevant.

report email send reports

The repeat-until date cannot be earlier than the main reminder date. The reminder also still requires a title and a valid starting date.

reminder recurring repeat save date

Attachments can fail when the file type is unsupported or the file is too large. Messages only allow supported image formats, while notes support broader file attachments with size limits.

upload attachment message note file

The organisation may have reached its member limit, or the invited email already belongs to a user who is part of another organisation.

organisation invite member limit email

The routine may be paused, not due yet, waiting for approval, or missing a valid active assignee or approver. Open Organisation > Routines to check the next run date and approval queue.

routine recurring approval task generate

The Help Center is a browsable in-app reference with quick links, visuals, and FAQ search. The User Manual is a single-page printable document for onboarding or handover use.

help center manual difference print
No FAQ matches were found. Try a broader word such as task, pricing, report, or organisation.
Guide Map

Feature-by-feature help

Full Manual
1
Getting Started

Create an account, sign in, understand license access, and open the workspace for the first time.
2
My Work Dashboard

Use the dashboard as the main working screen for focused work, overdue items, saved views, and daily planning.
3
Personal Task Management

Create, organize, update, complete, and share personal tasks with clear priorities and checklist support.
4
Shared Tasks

Collaborate around a personal task that has been shared with a friend through a dedicated shared workspace.
5
Team Tasks

Work inside a team task workspace where team members can follow progress and the owner controls the core task record.
6
Friends And Referrals

Connect with other users, manage friend requests, and invite non-users into the platform by email.
7
Messages

Send direct messages and attachments through a focused conversation view tied to your contacts and friends.
8
Notes

Keep notes, reference files, and shared note content in one place with color-coding and attachments.
9
Reminders

Create one-time and recurring reminders so deadlines, follow-ups, and routine work stay visible.
10
Reports

Review daily activity, filter task history, send focused reports by email, and schedule recurring manager or client report packs.
11
Notifications

Monitor messages, task activity, reminders, license warnings, announcements, and other system events in one stream.
12
Organisation Management

Manage organisation members, permissions, invitations, announcements, and ownership changes.
13
Teams

Create and manage teams inside an organisation so team-task access follows real membership.
14
Team Planning Board

Review team workload by member and status so managers can balance assignments before bottlenecks build up, including blocked work and dependency impact.
15
Recurring Routines And Approvals

Automate repeat operating work by creating routine templates that generate tasks on a schedule, optionally after approval.
16
Admin Guide

Manage users, licenses, broadcasts, account lifecycle controls, and operational health from the admin panel.

Getting Started

Create an account, sign in, understand license access, and open the workspace for the first time.

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Who can use it
  • New users
  • Invited users
  • Existing users reviewing account access
Main actions
  • Create a personal or organisation account
  • Start a free trial when available
  • Sign in and recover access
  • Review payment and license status
  • Update profile and password
Start here
  1. Open Sign Up and choose Personal or Organisation.
  2. Enter the required account details and complete registration.
  3. Sign in with your username and password.
  4. If access is blocked, review Pricing and the license status message.
  5. Open Account Info after login to keep profile details current.
Rules and limits
  • Usernames must be at least 3 characters.
  • Passwords must be at least 6 characters.
  • Some accounts require payment or administrator approval before full workspace access begins.

My Work Dashboard

Use the dashboard as the main working screen for focused work, overdue items, saved views, and daily planning.

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Who can use it
  • Personal users
  • Organisation members
  • Organisation admins
Main actions
  • Switch between Focus, Today, Overdue, In Progress, and High Priority views
  • Filter by date, status, and priority
  • Save and reorder custom views
  • Open personal, shared, and team tasks
Start here
  1. Open Dashboard after sign-in.
  2. Start with Focus to review what needs attention first.
  3. Use filters to narrow the work list.
  4. Save frequently used filter combinations as reusable views.
  5. Open tasks from the dashboard to edit, collaborate, or complete them.
Rules and limits
  • Saved views are private to the current user.
  • Completed tasks are sorted below active work.
  • Invalid filter values fall back to safe defaults.

Personal Task Management

Create, organize, update, complete, and share personal tasks with clear priorities and checklist support.

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Who can use it
  • Users managing personal work items
Main actions
  • Create tasks with title, date, status, category, priority, and estimate
  • Attach files or images
  • Add and reorder checklist items
  • Share tasks with friends
  • Record actual time when completing work
Start here
  1. Create the task from the dashboard.
  2. Add the description, due date, category, priority, and estimate.
  3. Break the work into checklist items if needed.
  4. Attach supporting files or images when useful.
  5. Complete the task and add actual time once the work is finished.
Rules and limits
  • Task title is required.
  • Only personal tasks can be shared with friends.
  • Completed tasks are locked and cannot be edited, deleted, or shared.

Shared Tasks

Collaborate around a personal task that has been shared with a friend through a dedicated shared workspace.

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Who can use it
  • Task owners
  • Friends who received a shared task
Main actions
  • Review task details and attachments
  • Post update comments
  • Upload files to updates
  • Track checklist progress
  • Complete the task if you are the owner
Start here
  1. Share a personal task with a friend before the task is completed.
  2. Open the shared task workspace from the dashboard or notification.
  3. Use updates for progress notes, handoffs, and clarifications.
  4. Keep the checklist current if you are the owner.
  5. Complete the task once all work is finished.
Rules and limits
  • Only personal tasks use the shared task workspace.
  • Only the owner can change main task details.
  • Completed shared tasks are locked.

Team Tasks

Work inside a team task workspace where team members can follow progress and the owner controls the core task record.

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Who can use it
  • Members of the assigned team
  • Team task owners
Main actions
  • Review task status, timing, description, and attachments
  • Post update comments
  • Upload files to updates
  • Manage checklist items if you own the task
  • Complete the task if you own it
Start here
  1. Open the team task from the dashboard or notification.
  2. Review the task status and checklist progress.
  3. Add update comments for progress, blockers, or handoffs.
  4. If you own the task, keep the checklist and main task record current.
  5. Complete the task when all team work is done.
Rules and limits
  • Only members of the related team can open the task.
  • Only the owner can edit the main task record.
  • Completed team tasks are locked.

Friends And Referrals

Connect with other users, manage friend requests, and invite non-users into the platform by email.

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Who can use it
  • Users with the Friends permission
Main actions
  • Send friend requests by exact username or email
  • Accept or reject incoming requests
  • Review sent requests
  • Remove existing friends
  • Send referral invites by email
Start here
  1. Open Friends from the top navigation.
  2. Send a request using the exact username or email address.
  3. Accept or reject incoming requests as needed.
  4. Use Invite by Email for people who do not yet have an account.
  5. Track referral status in the referral list.
Rules and limits
  • You cannot add yourself.
  • Add-friend search requires an exact username or exact email.
  • If the email already belongs to a user, use Add Friend instead of Invite.

Messages

Send direct messages and attachments through a focused conversation view tied to your contacts and friends.

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Who can use it
  • Users with the Messages permission
Main actions
  • Open conversations
  • Send text messages
  • Attach files or images
  • Review unread counts
  • Start messaging from an existing friend connection
Start here
  1. Open Messages from the top navigation.
  2. Select a conversation from the sidebar.
  3. Type your message and attach files or images when needed.
  4. Send the message.
  5. Use unread badges to prioritize replies.
Rules and limits
  • Attachments up to the supported size limit can be uploaded.
  • Large files may be rejected.
  • Messaging is built around valid contacts and friend relationships.

Notes

Keep notes, reference files, and shared note content in one place with color-coding and attachments.

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Who can use it
  • Users with the Notes permission
Main actions
  • Create and edit notes
  • Choose note colors
  • Attach files
  • Share notes with friends
  • Delete notes and note files
Start here
  1. Open Notes from the top navigation.
  2. Create a new note with a clear title.
  3. Add body text, choose a color, and upload files if needed.
  4. Share the note with a friend when collaboration is needed.
  5. Remove outdated files or delete the note when it is no longer useful.
Rules and limits
  • Note title is required.
  • Attachment size limits apply.
  • Sharing works with friends only.

Reminders

Create one-time and recurring reminders so deadlines, follow-ups, and routine work stay visible.

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Who can use it
  • Users with the Reminders permission
Main actions
  • Create reminders with date and optional time
  • Set recurring schedules
  • Filter by date range
  • Mark reminders complete or active
  • Track what is due today
Start here
  1. Open Reminders from the top navigation.
  2. Create the reminder with title, date, and optional time.
  3. Choose a repeat schedule if it should recur.
  4. Use filters for weekly or monthly reviews.
  5. Mark reminders complete once the action has been handled.
Rules and limits
  • Title and date are required.
  • Repeat-until cannot be earlier than the main reminder date.
  • Due-today reminder counts appear in the header when applicable.

Reports

Review daily activity, filter task history, send focused reports by email, and schedule recurring manager or client report packs.

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Who can use it
  • Users with the Reports permission
Main actions
  • Review the tasks-per-day chart
  • Open daily breakdowns
  • Filter by date and status
  • Send full email reports
  • Send single-task or team-task reports
  • Create scheduled report packs
Start here
  1. Open Reports from the top navigation.
  2. Use the chart and daily table to review recent activity.
  3. Apply date and status filters to narrow the detailed task list.
  4. Send one-off reports when needed.
  5. Use Scheduled Report Packs to automate recurring sends for managers or clients.
Rules and limits
  • A valid email address is required for sending.
  • Reports cannot be sent when the selected date range has no matching tasks.
  • Scheduled packs only send when matching tasks exist for the current filter window.

Notifications

Monitor messages, task activity, reminders, license warnings, announcements, and other system events in one stream.

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Who can use it
  • All signed-in users
Main actions
  • Review recent notifications
  • Open linked items from notifications
  • Mark one item read
  • Mark all items read
Start here
  1. Open Notifications from the top navigation.
  2. Review unread items first.
  3. Use View to open the related screen when a link is available.
  4. Mark individual items or all items as read after handling them.
Rules and limits
  • Not every notification includes a direct link.
  • Read status is stored per user.
  • Unread items are highlighted visually.

Organisation Management

Manage organisation members, permissions, invitations, announcements, and ownership changes.

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Who can use it
  • Organisation owners
  • Organisation admins
Main actions
  • Invite members
  • Update roles and feature permissions
  • Remove members
  • Cancel invites
  • Rename the organisation
  • Transfer ownership
  • Send organisation announcements
Start here
  1. Open Organisation > Manage from the top navigation.
  2. Review member count and user limit.
  3. Invite users by email when capacity is available.
  4. Adjust roles and permissions as responsibilities change.
  5. Transfer ownership before an owner leaves the organisation.
Rules and limits
  • Only owners can rename the organisation or transfer ownership.
  • Invites cannot exceed the organisation user limit.
  • Users already in another organisation cannot be invited directly.

Teams

Create and manage teams inside an organisation so team-task access follows real membership.

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Who can use it
  • Organisation owners
  • Organisation admins
  • Organisation members viewing team membership
Main actions
  • Create teams
  • Open team details
  • Add members
  • Remove members
  • Delete teams
Start here
  1. Open Organisation > Teams from the top navigation.
  2. Create a team with a clear functional name.
  3. Open the team to review current membership.
  4. Add or remove members as responsibilities change.
  5. Delete teams only when they are no longer needed.
Rules and limits
  • You must belong to an organisation to use Teams.
  • Only owners and admins can change team membership.
  • Team names must be at least 2 characters.

Team Planning Board

Review team workload by member and status so managers can balance assignments before bottlenecks build up, including blocked work and dependency impact.

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Who can use it
  • Organisation owners
  • Organisation admins
  • Organisation members reviewing team capacity
Main actions
  • Filter by team and date range
  • Include or hide completed work
  • Review workload cards by member
  • Inspect task status columns
  • Spot overdue, blocked, or overloaded work quickly
Start here
  1. Open Organisation > Planning Board from the top navigation.
  2. Choose a team or leave the view on all teams.
  3. Set the date range you want to review.
  4. Use member workload cards to identify uneven assignments or blocked work.
  5. Open the linked tasks to review or update dependencies.
Rules and limits
  • You must belong to an organisation to view the planning board.
  • Completed work can be hidden from the board for cleaner planning.
  • Blocked counts depend on task dependencies linked inside team task workspaces.

Recurring Routines And Approvals

Automate repeat operating work by creating routine templates that generate tasks on a schedule, optionally after approval.

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Who can use it
  • Organisation owners
  • Organisation admins
  • Assigned approvers
Main actions
  • Create recurring routine templates
  • Assign routines to teams and members
  • Set schedule, priority, and estimated duration
  • Pause or activate routines
  • Approve or reject pending routine runs
Start here
  1. Open Organisation > Routines from the top navigation.
  2. Create a routine with title, assignee, repeat pattern, and optional team.
  3. Enable approval and choose an approver when the task should be reviewed first.
  4. Monitor the template list for next-run dates and pending approvals.
  5. Open the Approval Queue to approve or reject generated routine runs.
Rules and limits
  • Only organisation owners and admins can create, pause, or delete routine templates.
  • Approval-based routines require a valid active approver.
  • Paused routines do not generate new runs until they are activated again.

Admin Guide

Manage users, licenses, broadcasts, account lifecycle controls, and operational health from the admin panel.

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Who can use it
  • Admin users
  • Primary system administrator for full system actions
Main actions
  • Review health metrics
  • Enable or disable accounts
  • Grant or remove admin access
  • Grant trial or personal licenses
  • Approve renewal requests
  • Send system broadcasts
  • Delete users and related data
Start here
  1. Open the Admin panel from the top navigation.
  2. Review the health dashboard for usage, renewals, expiring licenses, and support-watch signals.
  3. Apply the required user or license action.
  4. Use restricted controls for broadcasts and renewal approvals.
  5. Transfer organisation ownership before deleting an organisation owner.
Rules and limits
  • Only the primary system administrator can send system-wide broadcasts.
  • Only the primary system administrator can approve renewal requests.
  • At least one active admin must remain enabled.
  • Organisation members do not use the personal-license flow.